Brookdale

Facility clean and staff very helpful and friendly. I would recommend to others for sure.

I will recommend Brookdale to others. Brookdale does a good job.

We have had good experiences with the limited interaction we've had. My mother in law seems happy. I know we do love the grounds - it's totally different from other places we looked as where the residents would be Inside all the time and not much outdoor space

They have lots of activities. She is well taken care of. Whenever I stop by the place is very clean. They have outings and good food.

[name removed] and [name removed] were so wonderful in explaining the senior living community of Brookdale Oak Park. [name removed] was so responsive to our questions and concerns prior to move in date. The move in of our mother was seamless and [name removed] greeted us in day one with lunch for all. [name removed] also helped with the transition to senior independent living for our mother. She connected her with ambassadors that helped our mother to navigate the beautiful dining experience with company. We cannot that the entire team at Brookdale Oak Park for the warm welcome and great care of our mother.

Staff is great, very friendly and helpful. They really care about the residents. Definitely recommend. The apartment is much more spacious than many others out there. Mom has a good size living room and bedroom. Sliding glass door going to the courtyard. It's really nice. Only draw back is they are having trouble with activities happening consistently. Meaning the people who are to show up for the activity are not consistent. Example chair yoga lady is a no show quite often. Hair dresser is a no show also.

Yes, just got out of my mtg. They do a really good job at the care part. When mom balked for a while, [name removed] did a great job of asking when he should call back, and then calmly calling back (or texting) exactly when I'd asked him to. For a reluctant resident, he was great at clearly presenting why Brookdale was a great choice, without high pressure sales tactics. They also followed through with making mom's transition as easy as possible - there's an active welcome committee of residents that pulled her right in. It's still hard of course, but was far easier than we'd expected. Staff has low turnover, and it shows. Overall excellent experience.

My wife and I have visited several assisted living facilities in the Southwest suburbs for her 74 year brother with neuropathy and we clearly found Brookdale to be our #1 choice. First, the facility is clean and comfortable; somewhat of a home like atmosphere. Next, we have met several staff members who go above being personable and caring. The residents all seem to be well cared for, the variety of food looks delicious and there are lots of available activities. As a matter of fact, I actually enjoyed listening to the residents and staff interacting in the community lounge on several occasions. I realize all too well that transitioning from your home and losing one’s independence is difficult and the responsibilities of the staff are not always easy, but the folks at Brookdale really care about the people they care for.

Brookdale Northshore is awesome. The staff is great and the people are very friendly. The dining room staff is awesome. There are always several choices on the menu, not just one. The food is quite tasty. I'm extremely happy living here here at Brookdale.

The staff is very helpful. They are so kind and accommodating. The facility is clean. It is dated but well maintained. I would definitely recommend! In fact a friend just placed her mom in Brookdale in Michigan from my recommendation. Happy! That's how I feel. Because my mom is happy. She has activities everyday. She loves being busy and talking to people. The staff engage her and make her feel important.

Was not happy with first day, but after short visit/talk, all went well, and staff were very nice ,the lady ( mgr),I talked with was named [name removed], but believe she's no longer there .Two other hands on staff were also good and understanding!! Overall , fairly good , just make sure details of what to expect is made clear at first, took me a second day, because of some TX State regulations on bed !!!

The facilities are clean and neat. It’s actually a pleasant place to be in unlike many ALF’s I’ve seen. The staff is very good and attentive to the residence. The nurses are particularly good and available, also unlike many ALF’s I’ve seen.

The staff are amazing. They truly treat their residents like family. We would absolutely recommend this community to other families based on the experience so far.

I would rate them 5 on everything. My brother passed away in October 2024. They could not have been more helpful and caring. Brookdale Murray was kept very clean. But the outstanding part of it was the staff. They really cared for my brother and went above and beyond expectations for not only for him but also my family.

My mother, now 96, has spent 8 years at [community removed] when she needed assisted living, and now perhaps 10 years at Brookdale Torbett just 1/4 mile away, where they helped to move her when her dementia caused her to need to be in a more controlled memory care environment. I cannot say enough for the management and staff of these facilities. Over this many years there have been plenty of opportunities for me to see any indication of a lack of care or caring, and I've seen none of that. Its unusual in such a small facility, but it isn't often that they don't have 3-4 caregivers on the floor working with the residents just on my mom's side of this relatively small facility. And my mother is in love with everyone who works there: caregivers, administrative staff, nursing & health & wellness staff, and management. Through the coronavirus, lots of other illnesses that routinely attack elder facilities, and normal day-to-day living, these people really care for their residents.

The place is clean, staff are wonderful and responsive as far as I can tell. I know my brother does not live the food and eats mostly in his apartment... but then he was always a super picky eater and now has other issues that make it worse. But he has enjoyed getting to know people there - the other residents are very nice. PT staff seems great, responsive, helpful. No complaints about HL .

In some ways [name removed] care exceeded what she recieves at home. Professional trained staff, curriculum, and accomodations geared toward dementia patients. Visitors are warmly welcomed and invited to stay if visiting over meal time. The sense of community and group activities are encouraged there. [name removed] also had an old friend residing there. The staff would keep them together for group activities. Even with all these benefits there's no place like home ,if you're able to stay there.

Everyone on staff was extremely pleasant and easy to work with for all the coordination of moving in and getting settled. I would recommend to others.

She seemed genuinely invested in making sure I was able to find a place and that was nice. I would recommend to others.

The staff at Brookdale Carriage Club have been amazing! They have been responsive, caring, friendly, and professional. My mother-in-law spent some time in skilled nursing when she was discharged from the hospital. The nurses there were so kind and attentive. Everyone on staff is helpful, from the security guards, to the front desk staff, to the PT's and home health. We have been very pleased!