Brookdale

They are doing okay. Overall I don't think we could have found anywhere better. I think everywhere has things that could be improved or done a little better, but for the most part they are pretty good. The food is okay, but I don't think it's as spicy or as salty as some people would like it to be. There are no real concerns with it though.

The place here at Brookdale Kerrville is smaller, which means there is a little more care involved. Of course you pay for it, as everything is ala-carte. They are certainly very nice people and their heart is certainly in the right place. I know that is a tough business to be in and they do an excellent job and it shows that they really care.

They were great at welcoming my grandmother in and making sure she felt at home. One area where they could improve is the medical side. It took a good while for us to be able to finally meet with the nurse, and there have been some delays in her getting the medication that she needs. Aside from that it has been a good experience.

We are still very early in the game since my father just moved in to Emeritus at Pine Park very recently, but thus far it has been a very positive experience. The people there are especially very friendly and helpful.

There was a little chaos in getting the room ready and getting her all moved in. The first billing that we received was totally messed up, but they corrected it when we brought it to their attention. Those are my only complaints, other than those small issues everything has been great. She is very happy there, enjoys the food and the home-like social atmosphere, and everything else.

We had chosen to go here, but unfortunately we didn't get the chance. They were very helpful. I think she would have been very comfortable here. It's a nice place, and everyone was friendly.

Overall they do a good job at The Grand Court, things seem to be going well there for my loved one. I like the look of the rooms, and the staff are friendly and seem to take good care of the residents. My loved one says they could do a bit better with the food, however.

I really liked this place. There are several dining rooms (one large one and two for the assisted living block). There are plenty of activities and the apartments all have either a patio or a balcony. The only problems are there is no gate to the community, so safety is a concern. However, I thought the facility and the grounds were very clean and well manicured. The residents seemed very content, too.

I thought that everything with Emeritus at Sunwest Village was fine. My mother was very well taken care of there, and was very happy. The food was excellent as well. She would still be there except that she wanted to move to where she could be closer to family. While she was there though she was very pleased, as we were.

The facility at Clare Bridge of Southwest Oklahoma City is very clean and the staff is incredibly friendly.

It's a nice place, they keep it clean and everything. It doesn't seem like they go on enough outings. The food quality is pretty good. They did just lose their activities director, and they just got a new van, so perhaps there will be more to do soon, just maybe a couple hours at the mall, or an outing to a restaurant from time to time would be nice.

Very positive.

He is very happy there, and for the most part I'm happy, because he is so happy. I would like to see them implement my suggestions a little better, or a little quicker. I would like to see them clean the bathroom floor more than once a week. The billing has had a few issues, but they have been working with me. I don't understand why there is a lack of communication. The staff there are wonderful and kind. It would be helpful if they were more clear about who to go to with what information and issues. Overall it's a clean place, and the people are very friendly and seem to want to help you. I would never steer anyone away from them.

We chose Brookdale Glen Ellyn because of the beautiful clean facility that it is. It really is a wonderful place as far as that goes. There have been a few things that have not quite met our expectations. There were a few things like towels, bath robes, etc. that we thought were included which we had to bring on our own. As far as moms physical therapy, the schedule is inconsistent and she never knows what to expect and when, and that can be frustrating.

The staff at The Heritage of Southfield is very helpful and friendly and cooperative. I do think that the dining service is a little bit slow, and it takes you sometimes an hour to get through dinner. That has been my experience thus far. If it continues the way it has thus far I would be pleased. I hope that is the case, and that things haven't just been good in the time that he has been new to the facility.

They are excellent at everything. They are very cordial and willing to help and do anything they can. My biggest complaint with Emeritus at East Side Manor is the food. My mother did complain about it a few times.

The administrative staff at Brookdale Evesham is extremely helpful. They've been great and have helped me get through everything. The place is clean overall but I do think it could be a tad bit cleaner.

The staff at Brookdale Weddington Park has been very patient and very consistent. They are very helpful. There does seem to be less staff on the weekend, so serving on the weekends is a little bit slower. I do think they should have a few more activities and get the residents out a bit more.

The people at Emeritus at Las Vegas are incredibly friendly and approachable. Overall it has been a very good experience. There was one issue we had where we suspect that one of the caregivers was [removed] from dad as every time this particular caregiver came in dad would have a little less cash. Emeritus did take our word for it and refunded the money, so that is commendable, but it was a bit concerning to see that happening. Also, the place is pretty clean overall, but I do think dad's room could be kept a little cleaner.

We are in the Clare Bridge section. They seem to be doing a good job. I wish they could put foam rubber on all the surfaces, she has fallen a couple of times. The staff is very friendly, it's a large place so it can have it's challenges with cleanliness, but it's pretty clean. The food seems to be okay, they have a lot of activities and some variety. When we visited there, it was kind of airy and light and was just kind of a nice place, with lots of different activity rooms, and a meeting room, and t.v. room, so I really liked the set up they had.