Avalon Memory Care

My husband was diagnosed in his 60"s with FTL. It was devasting to our family. When care got to be too much for me at home (and I was still working part time) I had someone talk me into putting him in a regular assisted living. These people basically tricked me by saying that he was ok to be in Assisted Living and not Memory Care. After being there just 2 weeks, they called me and told me that he was NOT appropriate for assisted living and that I had to move my husband to their Memory Care. I did this, but it was less than a week and I was told they couldn't handle someone with FTL dementia, and that I had to move him. I was so stressed. It was a Godsend that I was able to get connected with Avalon. They understood my husband's ideas, and were patient with him. They knew how to speak to him and redirect him. I am so thankful for Avalon and their staff.

My grandmother has been a resident at Avalon for a little over a year. We love [name removed] and staff. They treat the residents like their own family. My parents always have great communication with the staff and know what is going on with her. That has been a huge comfort for our family.

It was the hardest decision to move my dad to a facility. I worked with [name removed] to find the best place. Avalon is one of the places we toured and I knew from the first visit that I preferred this location. And it has proved to be a great choice. I visit weekly and I can tell that my dad is happy and well cared for. He is smiling and content and I know he is safe and that is everything! The staff are amazing and treat the residents with kindness and compassion (and dance parties)! So thankful for all of them. Unfortunately I don’t yet know all of the staff by name yet but [name removed] and [name removed] are amazing to the families and residents!

I moved from father from Phoenix, Arizona roughly 6 months ago. I honestly was so overwhelmed and had no idea where to start to get this done. I worked with [name removed] and she walked me through this, step by step. Not only did she talk me off the ledge many times, but she helped with each detail of the move...from getting dad's medical records, to planning the transportation. Dad has settled in and done very well. I am eternally grateful to the entire team at Avalon!

What a great organization & employees. Not perfect but awesome! Really have a heart for their clients. Thank you for all you did for [name removed]! It made a world of difference!

The Executive Director of Avalon in Allen Texas is beyond wonderful. Her professionalism, compassion and expertise were present on [date removed] when a family member diagnosed with Alzheimer's became agitated and was difficult to handle. The ED and her staff were able to de-escalate a very bad situation, quickly and effectively. All of the Care Giver's are “Angels from God” for their chosen profession. We understand that Alzheimer’s changes a very sweet loving man into an agitated, angry, and hostile person. I cannot tell you enough how we appreciate the ED her staff. Our family member's care has been superior and the ED is directly responsible for that and is always willing to discuss any questions or concerns we may have. The Director, Care Givers, and Staff make a successful Home for all the patients. We are truly in your debt and appreciate everything that the staff does for our family member and our family.

Both my mom and dad were residents here at Avalon. My mom passed a little over a year ago and my dad, recently. [name removed] and her staff were so caring and loving. They were such a great support to my dad, after mom passed away. They gave both of them very personalized care. This meant the world to our family. Avalon and their staff will always be like family to us!

We moved my dad from another Memory Care 3 months ago. We have no regret in making this move. The staff have made us feel so comfortable and they listen and respond when we have a question or concern. We also really love the mobile physician group that sees dad at Avalon. I would highly recommend Avalon to anyone looking for care of their loved one.

A little over 3 years ago, I had to move my parents from their home in East Texas, after my dad fell and broke his hip. He was the one that was caring for my mom who had dementia. We had to make a pretty quick decision and for us, it was so important that we kept them together. We needed a place that could care for both of them and after visiting a number of places, Avalon made us feel so comfortable about caring for both mom and dad, even though they had very different needs. My dad passed away a little after being there a year, and we lost mom a few months ago. The staff became like family to us. We will be eternally grateful.

We had to make the tough decision to place my mom following a brain bleed that left her with memory difficulties, but also with physical deficits. The hospital told us we needed to look at a Skilled Nursing Facility. They gave me a list and I went and checked out a number of these places on the list. When I went and looked, I knew I could not place my mom at any of these places. People were just laying in their beds, alone in their room. I am so glad that I found Avalon. They got my mom up, dressed everyday...and she was always in the living room in a comfy recliner when I came to visit. I know the staff loved my mom and they gave her wonderful care, all the way through the end of her life. I would highly recommend Avalon to anyone looking for memory care for their loved one.

My father has been a resident at Avalon Fort Worth, for almost 2 years. This was a very difficult decision to make for our family, and they walked with us through every step of this process. We were comforted by the great communication we had with their team, as dad got settled in. They have multiple staff members that have been with Avalon a very long time. There is no place like home, but Avalon has been a great, "second best", for my father and we are so grateful!

Avalon exceeded my every expectation. They cared for both of my parents over several years and did an such a wonderful job. I never once had a serious concern. I wouldn't hesitate to recommend them.

Avalon Memory Care took great care of my grandmother and my father; both received loving care and were treated like family. The people who manage the facility truly care for the people in their care. It was a difficult time, but the folks at Avalon gave us a sense of comfort.

We would give Avalon Memory Care all 5s in every categories. They were exceptional. Especially the friendliness of the staff. Nicole is amazing. They got to know my mother quickly and were so accommodating and kind when she passed.

My loved one is currently a resident at Avalon Memory Care McKinney Ranch and everything about the experience has been great for her, so far. The cleanliness and friendliness is great. The staff, activities and meals are also great. I would highly recommend this facility to others.

I cannot say enough about how accommodating this facility has been. I highly recommend placing your loved one at Avalon if you are finding that their needs are becoming more than what you can provide to them in your home. This facility feels a lot like home. I honestly wish we would have moved him here sooner but these decisions are so difficult. My Dad has been through the wringer over the last year. The amount of relief we have experienced since we moved my dad here has been immense. The entire staff genuinely cares about the residents and has gone above and beyond on every front. My dad has been cleaned, groomed and made to feel so special. I truly wish there were more facilities like this for elders.

Avalon was an excellent fit for our Mother. On the initial visit I was impressed by how the residents seemed very peaceful and cared for by the staff. I then met with [name removed] and she answered all my questions in an honest way.

The staff is great. My mom is happy they take good care of her. Sometimes they're a little too overly cautious with her the night crew. They increased their rates by about [amount removed] a month which is a big increase on set income. That is the only negative off the top of my head and lack of activities, but I think that's due to lack of staff. That being said, if they're increasing the rates, I think the activities should be increased .. or they need to hire more staff.