Ark Post Acute Network

I visited The Pines a few weeks ago. I was impressed when I entered the building. It was warm and inviting. It smelled nice and was neat. I toured the facility with a staff member. The staff that I met were friendly.

The price was the biggest thing. I also know my mom likes her privacy so I had been looking for single rooms, which were more expensive. Yet at this place the shared space is dorm style with 2 separate bedrooms and a common living area. That allowed me to choose the cheaper room option. Kind staff. The facility puts my mind at ease about my mom's safety.

The staff at Lafreniere Assisted Living is responsive to family and exercises good communication. We chose this place because it was clean, had a safe unit and was affordable for our family.

A lot of these reviews are outdated. Under the current management things are great. The administrator is helpful and willing to resolve concerns quickly. The director of nursing is super sweet. The nurses and attendants are so nice. My apartment is cleaned regularly and anytime I need something help is quick to respond. The food is good and the place is always clean. I love being here!

Honestly the cleanliness, activities, and cost comparison were the main reasons we chose Lafreniere. For someone who doesn't expect to have to pay for memory care, their price was amazing. For 2 yrs I was worried I'd never be able to put mom in memory care because of the pricing. They made it affordable. The staff are very friendly and engaging. Eager to always answer questions and help.

I picked this community because of the price and, the experience has been good. I would recommend to others. The old people are a pain in the [word removed]

In general, our family's experience has been positive. They always welcome the family, Communication is always informative and timely. Our mother is in memory care and she is always clean and seems to be well taken care of. We have recommended this community to others and we will continue to recommend them to others.

The staff & residents are friendly & accommodating. Both my parents require higher levels of care & the staff checks on them often. [name removed] gave them a room situated next to the central lobby area so that staff can be close to them. It's a very pretty atrium area. Lafreniere is an older but very nice assisted living. It has been perfect for my parents. The price is reasonable & affordable. A Place For Mom has been a wonderful resource for us & I truly thank everyone for their help finding a place for mom & dad.

My sister, who is in the memory care, component of the building. It is light an airy, with a giant bird cage in the center. She is in a nice apartment, she shares an apartment with another patient which has a kitchen and livingroom. It is a difficult situation, but with the economic cost of the facility, my sister will have enough money to pay for this excellent resources as long as needed. The director of the facility and staff are efficient and friendly. I thank them for their hard work and kindness

It's not the most modern place but it's a good place my mom seems very happy. Based on our experience we would recommend this community to other families. It's a good place per my experience

I had the pleasure of touring this facility. I was greeted by the Director of Nursing and she was extremely friendly, professional, and with a great smile. She explained the set of the the facility and all of the things they offered to the residents. The facility was clean and did not smell like I was in a facility … it smelled like home. The Director of Nursing was amazing and if her staff is half as great as she made me feel. I am looking forward to moving there.

My friend who lives at Lafreniere is happy and we have seen a big change in her. I do think they need to fix the pull cords in the residents rooms. The atmosphere is very light and cheery and all of the staff and residents have been friendly and inviting. I would recommend them to others.

There are very friendly staff at this community. They are very easy to communicate with and caring and attentive. They have a calendar with activities and they have a bout three different things a day to pick from for the residents.

The director, [name removed], has a positive attitude, and made the place wonderful. He was very good to work with. The food was good the few times I ate with my loved one. They were willing to accommodate requests that I made. My loved one enjoyed the staff that took care of them.

My grandmother has resided in 3 memory care centers over the past 5 years, and this experience is by far the BEST. The staff is wonderful, they truly love their residents. She has florished here!! Good Food, Excellent Staff, super clean!!! This facility is A DIAMOND. Not only has Carrington Cottage been the best, its been the most cost effective.

We were very satisfied with them and they did a great job. The community itself was always very clean and it always smelled fresh. The staff was always very friendly as well. The care they provided went over and above to ensure my husband was engaged and taken care of. Compared to the other communities we looked at, the care and quality at Carrington Cottage At Botetourt were much higher so we do think it was worth the somewhat elevated price.

Very nice place I loved the courtyard which provided an open airy space! I was able to speak with a resident who was so nice and really loved living here.

Toured on Saturday. Everyone seemed very happy and the staff seemed very nice. Will definitely keep as an option for my father in law to look at.

tour was tailored for our needs.

My dad has done so well here, They helped us find the furniture for his room as well as set it up for us so that when he moved in his room was set. The staff is so attentive of all the residents, they keep a close eye on them as individuals, they make sure their well being comes first. Dad is very active in all the activities and they have outside activities and concerts he likes being a part of too. Dad is starting to become very social, he enjoys the food and has started to gain some weight which is great. I could not have found a more perfect place for my dad.