AgingCare

We needed last minute coverage and they responded very fast! We got daily coverage started within 24 hours and the caregivers were exceptional! The office reacted to our needs quickly and with great empathy. We’d certainly suggest any of of friends and family to use them. Thank you so much Senior Helpers!

Quality of the caregivers is priority. Would definitely recommend to others.

Every time I spoke with someone on the phone, staff were very kind and helpful. We did end up finding a place and it was very helpful during a time when we were very stressed about mom's health.

[name removed] was wonderful to my mom , didn't have much contact with anyone else in short time but very pleased. I would recommend to others.

[name removed] always treats my father very respectfully and is very polite and friendly around my mother. He's also very dependable. As for other synergy staff, the office is great. They submit my insurance info like clockwork and have been so easy to work with whenever I had a question.

The staff were very qualified, they did a good job dealing with my mother who was very disoriented. They senior helpers were a light in a very dark time.

Each person I worked with was very kind and helpful and supportive, including all the helpers that came and the staff that set things up. Usually had the same person for several weeks, then they needed different hours or something, then I would get a new person.

We have used Almar Home Care for almost a year now and have been very happy with the exceptional service that has been given to our Grandmommy. We are so thankful we have found someone who cares. We have gone through multiple providers and it feels nice to be able to rest knowing we are in good hands. Thank you for caring.

The 2nd Family Team provided support at a critical time for our dad. Led by [name removed]and [name removed], the RN, they responded to our needs immediately and worked with us to ensure we had strong CNA coverage. Their app is very easy to use and very helpful. I would highly recommend 2nd family and would work with them again.

We've had the same aide for a year. I would recommend it. Our aide takes my husband to doctors appointments and the barber. She also does housework ( laundry, dishwasher, tidying and cleaning) and walks the dog. She comes 4 days per week and we have a regular Friday aide. It's been great!

I have used several companies for home care and Home Helpers is by far the best. This is the only company where the owner came to my home to introduce new caregivers. She makes sure the caregivers learn my routine and where everything is kept. Whenever a caregiver is unable to work a scheduled shift, they always make sure someone else fills in, even if that means the owner has to come to my home on a Sunday morning. The CNAs are friendly and knowledgeable, and I have recommended them to others.

Have been and still working with Affirmed. They supply aides for nighttime shift with my mother in law. All very polite and considerate. One or two have been a disappointment but everyone else is quite good. The nurse supervisor, [name removed], is terrific. We've been using them regularly for over two years.

All I can remember is that they were dependable most of the time. We only used them for 1 week. I would recommend their services to others who may be needing home care.

Home Instead was a lifesaver to me because I live in another state. They were always there when I needed them.

Workers bonded quickly w/Mom, went above & beyond. Offered to help & do tasks that were not on the list. Actually became more like a dear, longtime friend than someone "just doing their job." I have referred several people to your excellent organization several times & will continue to do so.

I have been very pleased for ONE YEAR with them. Request 48 hrs in advance is best as recommended. Hard to get someone last minute. But they are good and have found someone with a lot a calls on a short notice because needs do come up.

for the most part our carers were terrific. We did have a few who were not skilled in assisting our mom with hygiene issues, toileting and/or changing her clothes and soiled undergarments, and most significantly her bedding, although clean bedding was made readily available. There was a definite lack of knowledge and awareness as to appropriate procedures under those particular circumstances. We found this very troubling considering the possibility of urinary tract infection, pink eye, or other bacterial issues that might arise from unaddressed unsanitary conditions. All staff should be prepared to handle these situations when ministering to people of a certain cognitive level. It shouldn't be surprising to your staff members. This was our one disappointment that happened more than once with different people. Our Mom was not a difficult person to care for and this should have been a known possibility even if it was only occasionally (thank goodness!).

Home Instead from the first conversation said they could provide service even though it was 25 miles from Rochester. Other agencies said no right away. There has been some turnover, but Home Instead has been able to backfill in a reasonable amount of time. The employees have been wonderful to work with.

All of the staff who took care of my 88 year old father were wonderful. He enjoyed their company and the meals they made him. They took good care of his medical needs and were always very kind and caring with him. I felt very comfortable with their care and would highly recommend the service.

It has been our experience that communication with Cornerstone Care administrators and staff has been excellent. Our administrator is available 24-7. Billing and invoices are prompt and easily available by email. Above all, I have peace of mind that my family members in Cornerstone's care are safe and well cared for at home. Our Cornerstone Care caregivers have served our family with happy hearts for over a year. Their presence in our home is a blessing.