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Chapters Living of Sharonville

1410 Mallard Cove Drive, Sharonville, OH 45246

For more information about senior living options:
(866) 374-4058
6.8
Review score
52 reviews
Add review
6.8
Review score
52 reviews
  • 5 star
    31%
  • 4 star
    42%
  • 3 star
    15%
  • 2 star
    8%
  • 1 star
    4%
See all reviews
7.8
Review score
414 reviews
12 facilities
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Chapters Living of Sharonville
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Chapters Living of Sharonville
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Chapters Living of Sharonville in google map

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BB

Spouse or partner of resident/client

4.0 out of 5 stars

Review for Mallard Cove Senior Living

My wife was there 4 8 months before she passed away. I would recommend it as I think they did as well as could be expected. Cost was better than other places aa they will negotiate. Best bet is to visit as much as possible as squeaky wheel gets the oil.

Read all reviews

Chapters Living of Sharonville

About the facility

Chapters Living of Sharonville in Sharonville, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care

Is this your business?

Amenities

at Chapters Living of Sharonville

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care

Meals & Dining

  • Restaurant Style Dining
  • Pureed Meals
  • International Cuisine
  • Professional Chef

Room Amenities

  • Wheelchair Accessible Showers
  • Private patio, deck, or balcony
  • Air Conditioned
  • Cable or Satellite TV
  • Kitchenette
  • Full kitchen

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Covered Parking
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Computer or Media Center
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Billiards Lounge
  • Piano or Organ
  • Raised Garden Beds

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Stretching Classes
  • Devotional Activities Offsite
  • Dances
  • Current Events Club

Compare

Chapters Living of SharonvilleChapters Living of Sharonville

1410 Mallard Cove Drive,
Sharonville, OH 45246

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StoryPoint West MiltonStoryPoint West Milton

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6.8 out of 10
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10 out of 10
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9.9 out of 10
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Studio

Not available

Studio

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Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

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View map

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Download brochure

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Call Now

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Reviews

for Chapters Living of Sharonville

6.8 out of 10
Review Score52 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.9
Friendliness
4.1
Care Services
3.7
Staff
3.5
Meals & Dining
3.6
Activities
3.9
Value for Cost
3.9

A Place for Mom has scored Chapters Living of Sharonville with 6.8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Chapters Living of Sharonville has 52 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 52 reviews

Last Updated: 12/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

December 3, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Mallard Cove

It was a horrible experience. 1 across the board for Mallard Cove. Mallard Cove can work on their honesty and communication

Anonymous

Assisted Living

Family/friend

November 19, 2025

3.0 out of 5 stars
Verified Review

Mallard Cove

New management and ownership. Want to do what is best for tenants.

BB

Assisted Living

Family/friend

November 5, 2025

4.0 out of 5 stars
Verified Review

Review for Mallard Cove Senior Living

My wife was there 4 8 months before she passed away. I would recommend it as I think they did as well as could be expected. Cost was better than other places aa they will negotiate. Best bet is to visit as much as possible as squeaky wheel gets the oil.

LJ

Memory Care

Family/friend

July 1, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Staff
3.0

Wouldn't recommend for advanced dementia

Family members need to be on attentive to care because staff don't seem to be concerned about it. My mother wasn't eating and the only reason our family knew was because we asked. Staff apparently wasn't worried and never mentioned it to us.

Anonymous

Assisted Living

Family/friend

June 2, 2025

2.0 out of 5 stars
Verified Review

Be very cautious, read every line before you sign.

Not all of the staff acted professionally. One woman made my father-in-law uncomfortable by her inappropriate behavior. We addressed with staff and they admitted it wasn't the first time. We do not know if any actions were taken because we moved him to another facility when it was not a fit for both FIL and MIL. When there were other issues with overcharges, the director and staff did work with me to resolve, not immediately, but over the next few months. I cannot recommend other families having to go through the issues we encountered. Our family had to deal the upset with it all quite a while after our loved one was moved to another community where he has absolutely thrived from day one.

William S Smith

Assisted Living

Family/friend

May 20, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Mallard Cove

We had a decent experience with Mallard Cove. My mother only lived there for a few months before she passed, but they did take good care of her while she was there. They had provided care and activities for her to participate. We were not unhappy with the facility at all.

Anonymous

Assisted Living

Family/friend

May 15, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Not as helpful as we were informed.

I can only tell you how my mom feels about it. She is in assisted living there and has helpers come in to aid in getting her to the bathroom and back. She calls me complaining many times a week to say that she waits long periods of time before anybody comes. She thinks the food there is pretty good. She never participates in the activities there, so I can't comment on them.

Anonymous

Memory Care

Family/friend

December 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Would recommend

Mallard Cove Senior Living is not a bad place, I would recommend it to someone. They treat my wife very well and are very understanding of her disability.

Anonymous

Assisted Living

Family/friend

December 16, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

our families experience

There is a lot of room for improvement at Mallard Cove. They could improve on the bathing, nail trimming, help with eating, bathroom cleaning, laundry, and room cleaning.

Anonymous

Assisted Living

Family/friend

November 8, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Great place, if they fix the staff culture

They had a culture issue where the aides ran the facility- bullied the nurses and anyone new trying to do a good job. They were rude and sometimes demeaning. The Director and Business manager were too new in their roles to fix it, and we lost trust. Some of the activity personnel were very nice, but it was too unpredictable. The residents were great and the process affordable, but we had to get mom out of there.

Anonymous

Assisted Living

Family/friend

August 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A blessing

Really really helpful staff at Mallard Cove. They are meeting my mothers needs and have a willingness to make sure any and all of her special needs are met. I highly recommend them to others looking.

PG

Assisted Living

Family/friend

March 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would Recommend

We love Mallard Cove. My sister is doing well there, and everyone is super friendly and helpful!

Marcia

Assisted Living

Family/friend

November 17, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

Mallard Cove

We found Mallard Cove's leadership team to be exceptionally warm and kind. Yet, they are having a hard time keeping line staff, and that impacts the quality of care we want for our mom. The price is reasonable, affordable, and fair. They are working on their challenges, but will take time in this current workforce environment. It is a very positive environment for those who can be independent in self care and are ambulatory. It is a family decision to pay (a lot) more to get her to the next level of resident care. We feel we need to move mom to another place to meet her current and future needs - one that offers more levels of dependent care, and has a more stable staff with a team environment evident at the resident-care level.

Anonymous

Assisted Living

Toured community

July 12, 2022

3.5 out of 5 stars
Verified Review

When originally toured a few years back and was fantastic, we had wanted to move in. Went back on recent tour and overall were amazed at how far down they had come.

anonymous

Memory Care

Family/friend

February 21, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0

Not our first choice but we would recommend

Mallard Cove is a good community but there could be some improvements. We do know right now that staffing is a big problem with everyone, but some of the staff here could work to improve their attitude and their care services. They could also work to improve on their visiting times and procedures, every time we want to come by we have to schedule an appointment between certain hours and sometimes that just does not work.

Anonymous

Memory Care

Family/friend

October 8, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Staff
4.0
Meals & Dining
4.0

Okay Experience

It was an okay experience for us. We only used them for respite care.

anonymous

Assisted Living

Family/friend

October 7, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Looking forward to future stays

Our loved one was there for respite care and we had a really good experience. We searched several places but just the immediate return of our phone calls gave off a good first impression. The friendliness of the staff really stood out, our loved one really took to a few of them which was nice.

anonymous

Independent Living

Family/friend

August 31, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Meals & Dining
4.5

my review of Mallard Cove Senior Living

The community is very neat and clean and the staff is friendly and helpful. They do a great job taking care of my loved one and the food and activities are great also. I would recommend this community to others based on my experience.

Jennifer McCullough

Memory Care

Family/friend

August 12, 2020

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Daughter of Resident

I can't thank you enough for all your help with my mother's move to apartment 4309. I'm happy to say that the move out is complete. [name removed], her caregiver has been especially kind to Mom through this process. This was a tough transition for Mom after Dad's death, but she is so happy in her new place and credits it all to you and your gentle guidance. To say that she is happy at Mallard Cove is an understatement, I will travel back to NJ content that my mother is in good hands. The maintenance staff was wonderful and with the exception of a minor repair, everything has been taken care of - hats off to [name removed] and his very professional crew! Kudos also to [name removed] at the front desk for all her assistance with conveying important information to Mom, and coordinating/disinfecting all the online purchases which arrived. She does a great job of making sure all the residents here are safe. Please take good care and on behalf of my whole family - thank you so much!"

Lori

Memory Care

Family/friend

June 11, 2019

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Fully Recommend Mallard Cove

My Dad and his wife have lived in the facility for 3 months now. The staff has taken great care of my father on a day to day basis, and when special assistance is needed. The staff are always very friendly and accommodating. If the staff identify a personal issue with either my Dad or his wife, they share the information with the spouse so they can work together to resolve the issue. The cafeteria staff are friendly and consientious of their meal needs. Both residents have special needs for their meals. The staff work to provide options that will allow them to have a healthy diet while not feeling like they are missing out on the foods they really enjoy. One other aspect that I've truly appreciated is that the facility works to meet the needs for my dad, which are part of the monthly rent, not an additional ale carte charge. One last comment, the staff really want to make sure the residents are engaged. They actively include them in events that are scheduled, make sure they are aware. They are also open to new activity suggestions. My dad and his wife have really acclimated well to this new environment and have become active members of the community. Mallard Cove, thanks for taking such great care of my dad!

Chapters Living of Sharonville

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Chapters Living of Sharonville

Tips for evaluating your community options.

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Ohio’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Ohio’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Chapters Living of Sharonville

  • Call (513) 772-6655 to reach a resident at Chapters Living of Sharonville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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