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Brookdale Willows Sherman

3410 Post Oak Crossing, Sherman, TX 75092

For pricing & availability:
(866) 374-4058
9.5
Review score
62 reviews
Add review
9.5
Review score
62 reviews
  • 5 star
    58%
  • 4 star
    32%
  • 3 star
    5%
  • 2 star
    5%
  • 1 star
    0%
See all reviews
8.7
Review score
28167 reviews
525 facilities
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Brookdale Willows Sherman
SaveShare
Brookdale Willows Sherman
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LH

Child of resident/client

5.0 out of 5 stars

Lifesaver!

Staff is attentive. Food is fair. The apartment is a nice size. Facilities are clean. My sister in law is happy there. I would recommend to others.

Read all reviews

Brookdale Willows Sherman

Located on three beautiful acres of greenery and landscaped grounds, you’ll find Brookdale Willows Sherman nestled in Sherman, Texas. Here, residents can live and age well by receiving assisted living services, such as help with bathing, dressing, eating, and managing medications. Residents can also receive tailored memory care assistance through Brookdale's exclusive Clare Bridge and Solace programs.

The Clare Bridge program was created around 30 years ago and is designed to help residents in the mid to late stages of dementia. Through this program, residents participate in six structured activities each day to preserve their identity and sense of self. The Solace program, on the other hand, accommodates residents in the advanced stages of the disease. It provides an additional layer of care, which includes ample time for grooming assistance and incorporates sensory activities like music and aromatherapy. Regardless of each individual’s unique needs, residents and their families can find peace of mind knowing that staff is available 24-hours a day, seven days a week to be alerted to an emergency, and entrances and exits are monitored to promote safety.

In addition to security, staff members provide assistance with chores like laundry, housekeeping, home maintenance, and meal preparation. With less chores, you...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Willows Sherman

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Willows Sherman

9.5 out of 10
Review Score62 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.6
Staff
4.8
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored Brookdale Willows Sherman with 9.5 out of 10 using our proprietary review score based on 28 reviews in the last 2 years. Over all time, Brookdale Willows Sherman has 62 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 62 reviews

Last Updated: 9/23/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 23, 2026

3.0 out of 5 stars
Verified Review

Understaffed

Understaffed Cleanliness good Food good Not enough activities for the blind. Was not upfront about cost. Was signing paperwork when told about some extra cost. To many Chiefs and not enough Indians. The nurses were good but not enough.

Anonymous

Assisted Living

Family/friend

August 3, 2026

2.0 out of 5 stars
Verified Review

Do not recommend

I do not recommend Brookdale Willows. Enough said. For someone that doesn't have mobility issues maybe ok. I don't like the piece meal way of paying for care needed. I prefer a set amount monthly.

LH

Assisted Living

Family/friend

July 27, 2026

5.0 out of 5 stars
Verified Review

Lifesaver!

Staff is attentive. Food is fair. The apartment is a nice size. Facilities are clean. My sister in law is happy there. I would recommend to others.

Suzanne Ingram

Not Sure

Toured community

July 23, 2026

5.0 out of 5 stars

Nice place, very well organized. Resident hadn't moved in yet. So no comment yet about the environment.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

March 3, 2026

4.0 out of 5 stars
Verified Review

Personal attention is the norm at Brookdale Willows

The caring people, 1:1 attention, and relaxing atmosphere are the best factors! Administrators are visible and hands-on with residents and families! Overall they could improve processes and communication.

Steve H

Assisted Living

Family/friend

February 26, 2026

5.0 out of 5 stars

Brother

This place is awesome. This is the friendliest place. The staff make this place.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sandra M

Assisted Living

Resident/client

February 26, 2026

5.0 out of 5 stars

I am a new resident of about 1 1/2 months. Everyone here has gone out of their way to welcome me + to include me in activities. If I am missed at something, someone is knocking on my door. I truly have fallen in love w/ the place.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Rosalee R

Assisted Living

Family/friend

February 26, 2026

5.0 out of 5 stars

The entire staff from beginning to current have treated [name removed] with respect and care. It is very appreciated!

From our initial appointment to the signing of the guarantor to help moving in the bigger pieces of furniture, to watching what she can do by herself and watching her adjust to a home without clutter, abuse, neglect, and fall hazards with every step! I do not exaggerate. Thank you from the bottom of our hearts!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

February 9, 2026

2.0 out of 5 stars
Verified Review

If it sounds too good to be true, it usually is

The staff at Brookdale is not great. The care is not consistent. They misrepresented themselves from the start. I told them exactly what we needed in care for her. It is not being done. She likes the food pretty much. Don't clean room often enough or laundry. They take my Mom in wheelchair to public living area. Park her in front of TV. And leave her there most of the day. Rather than answer her calls to her room. They take forever to take her back to her room after meals. She looks old and haggard just from short time there. I complained about no night time checks or bathroom help. Now they come in every 2 hours and get her up. She's getting no sleep. It's either feast or famine. No one has any common sense or it's retaliation. Don't know which. I've never been rude or belligerent with them. I just expect what we're paying for. There are several aides that are really good. I don't fault them for Mom's care. They just are not trained well. It's managements fault. And there is no consistency with her care. She's has had so many different aides in the short time she's been there. That's not what we are looking for. Consistency is very important for folks with memory issues. Quality of life is very important to us. And she's not getting that at Brookdale Willows. We had a meeting with management. And things didn't really change like they promised.

Anonymous

Assisted Living

December 31, 2025

5.0 out of 5 stars

Amazing Community

The community is amazing. They care wonderful with all patients and residents. They work wonderful with everything. The community is always friendly and clean! All the staff is welcoming everyone should get a raise.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Patricia K

Assisted Living

Resident/client

December 30, 2025

5.0 out of 5 stars

I've gotten all the attention I wanted and needed! I can to activities if I want but am not forced to if I don't want to. I like that I got to bring my own staff and I have cable tv.

Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Marietta D

Assisted Living

Resident/client

December 30, 2025

5.0 out of 5 stars

Genuine Care

There is a genuine positive level of caring towards the residents. I even was able to start my own watercolor class. Staff is always ready and willing to help if needed.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Donna V

Assisted Living

Resident/client

December 30, 2025

5.0 out of 5 stars

Pet Friendly

Since moving in I have decided living here is better than being home. I got to bring [name removed] my dog and that means a lot to me. Everyone is super nice and I stay busy with all the activities.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Eileen B

Assisted Living

Resident/client

December 30, 2025

5.0 out of 5 stars

Better than anywhere

This place is better than anywhere we looked. They have gone above and beyond to help me and my husband of 68 years as his health has gotten worse.They even take me to the hospital to see him and the nurse rest him often.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
4.0
Meals & Dining
3.0

Carl M

Assisted Living

Resident/client

December 30, 2025

5.0 out of 5 stars

Move in was so easy and nice. Beautiful place. Liked they had hall ambassadors to make me feel welcome. Highly recommend.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Jose V

Assisted Living

Resident/client

December 30, 2025

5.0 out of 5 stars

My wife and I have lived at Brookdale for over two years and a half years. During that time we have enjoyed the building so much I have taken such good care of my wife even when she has severe health problems. There is always something fun going on. I just celebrated my 96th birthday and hope I have many more.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Margaret B

Assisted Living

Resident/client

December 30, 2025

4.0 out of 5 stars

Friendly Puzzle Fun

The friendliness here is great. Since moving in I have made friends and get to enjoy the puzzle nook with my neighbors. I enjoy how quickly things get done when I asked.

Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Betty M

Assisted Living

Resident/client

December 30, 2025

4.0 out of 5 stars

More than expected

I have enjoyed living here its so much better than I imagined. They even take me to the beauty salon every week.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Rendi P

Assisted Living

December 30, 2025

5.0 out of 5 stars

Beautiful Community

I have been in and out of this community many times. The environment is always warm and welcoming and beautifully decorated. Staff is friendly and professional. My clients who I see in the community. Always speak highly of the care they recieve on a daily basis. I highly recommend stopping by if you're looking for placement for a loved one.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

December 30, 2025

5.0 out of 5 stars

Wonderful staff and well maintained

My mother has been a resident since [date removed]. The day I moved her in she was uncertain and confused. But that quickly transitioned to comfortable and happy. She regularly remark to me how kind and nice the staff are. My mother told me she loves the food and rarely misses a meal.The staff runs frequent activities and specials events. I've been invited to attend some and was impressed with the planning and how much fun the residents had.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Willows Sherman

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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