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BrightCare Homecare - Metairie

2121 N Causeway Blvd Suite 262, Metairie, LA 70001

For services offered:
(866) 374-4058
3.7
Review score
6 reviews
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BrightCare Homecare - Metairie
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Larry F

Resident/client

5.0 out of 5 stars

Care to depend on

My current need is for a caretaker to drive me to and from a 2 -3 hour medical appointment, and to remain st the facility with me during the appointment. My need has been on an intermittent basis. Scheduling has been perfect, even on short notice, and the representative has always been prompt and courteous. I can tell that the Brightcare team is experienced in all aspects of the support task, and I am relieved by their dependability.

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BrightCare Homecare - Metairie

Senior living options offered

  • Home Care

BrightCare Homecare - Metairie

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for BrightCare Homecare - Metairie

3.7 out of 5 stars
6 reviewsWrite a review
Overall Experience
3.7
Friendliness
4.0
Care Services
3.4
Value for Cost
3.6

Filters

1-6 of 6 reviews

Last Updated: 6/29/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

June 29, 2026

3.0 out of 5 stars
Verified Review

Our Family's Experience

1) We had the opportunity to work with some excellent caregivers, but stability and consistency was a significant challenge. It is a benefit that they will provide coverage for when staff take off, but the dependability of the staff was sometimes such an issue, it was hard for Brightcare to keep up and provide coverage. 2) Improve upon staff recruitment and screening. For instance, one person did not not have a valid driver's license and insurance and one other their tasks was to take my mother to appointments. Another person we had to insist they never return because they were captured on our Ring camera leaving my mother in the street on her walker and would not assist her with safely crossing the street and making it into our home.

Friendliness
5.0
Value for Cost
3.0
Care Services
3.0

Anonymous

Home Care

Family/friend

June 26, 2026

4.0 out of 5 stars
Verified Review

BrightCare Home Care

I liked the people. They were really nice to me and my uncle. They treated him with respect.

Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Larry F

Home Care

Resident/client

December 30, 2025

5.0 out of 5 stars

Care to depend on

My current need is for a caretaker to drive me to and from a 2 -3 hour medical appointment, and to remain st the facility with me during the appointment. My need has been on an intermittent basis. Scheduling has been perfect, even on short notice, and the representative has always been prompt and courteous. I can tell that the Brightcare team is experienced in all aspects of the support task, and I am relieved by their dependability.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Elvie K Washington

Home Care

Resident/client

November 17, 2025

4.0 out of 5 stars

Clean and organize

Very communicative an offer suggestions to better organize an clean. Very nice people from the office to the in home care. Cleans very well and very through. Easy to add additional to do list items for them to clean or organize on the website. I recommend them for sure.

Friendliness
5.0
Value for Cost
4.0
Care Services
4.0

Michaelanne C

Home Care

Resident/client

November 13, 2025

1.0 out of 5 stars

Not a good day ( @ all)

Young person who was sent was her phone for about 15-20 mins.when I asked her if she was okay or was she in a rush…she went crazy..yelling swinging her arms, said she was working hard etc etc etc this was about 10:30-11:00 am she all of a sudden calms down & ask “ what do you need love bug” I said in a quiet voice”I think you should leave” she stared at me than agreed to leave. Left trash in my dinnet, boxes a dead bug ??.etc etc . She also came w/a big bag, she said she brought her lunch…? For 4 hr.job?!!!She had to unbox my shoes & put them in a larger container, not too hard right? She started complaining as soon as Asis left, but was “ yes mam’n ,yes man’n “ ina small little girl voice w/ [name removed] …I felt lied to this person could not have been in her 30’s, she complained that I had too many books,and that I needed book shelves… What did she expect? I called the office, explained my predicament & [name removed]came & cleaned up … even picked up the dead bug…about 30 mins. [name removed] was so understand

Friendliness
1.0
Value for Cost
2.0
Care Services
1.0

Anonymous

Home Care

October 28, 2025

5.0 out of 5 stars
Verified Review

Review for BrightCare Homecare - Metairie

Overall experience, reliability, starting care, communication, friendliness and quality of care were all good. Cost was a little more than I wanted to pay but was necessary. I appreciated the help. I would recommend them to others.

The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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